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	<title>ClientBase Help &#187; John Frenaye</title>
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	<link>http://clientbasehelp.com</link>
	<description>CRM and marketing tips for the travel professional</description>
	<lastBuildDate>Mon, 21 Jun 2010 17:36:38 +0000</lastBuildDate>
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		<title>Shipping Your Documents</title>
		<link>http://clientbasehelp.com/2010/06/shipping-your-documents/</link>
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		<pubDate>Mon, 21 Jun 2010 17:24:10 +0000</pubDate>
		<dc:creator>John Frenaye</dc:creator>
				<category><![CDATA[General Tip]]></category>

		<guid isPermaLink="false">http://www.clientbasehelp.com/?p=227</guid>
		<description><![CDATA[Yes, most everything is electronic these days, but any agency worth its salt will supplement what the vendor supplies&#8211;after all that is why your client came to you. We send destination guides, wrist bands and some other goodies and ultimately for our major trips, we do physically mail some sort of document. We use the [...]


Related posts:<ol><li><a href='http://clientbasehelp.com/2008/12/premature-launch/' rel='bookmark' title='Permanent Link: Premature launch'>Premature launch</a></li>
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<li><a href='http://clientbasehelp.com/2008/12/wake-up-call/' rel='bookmark' title='Permanent Link: Wake Up Call!'>Wake Up Call!</a></li>
</ol>]]></description>
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		<title>Importing Stuff</title>
		<link>http://clientbasehelp.com/2009/08/importing-stuff/</link>
		<comments>http://clientbasehelp.com/2009/08/importing-stuff/#comments</comments>
		<pubDate>Mon, 24 Aug 2009 17:16:26 +0000</pubDate>
		<dc:creator>John Frenaye</dc:creator>
				<category><![CDATA[Profile Tips]]></category>
		<category><![CDATA[Importing Profiles]]></category>

		<guid isPermaLink="false">http://www.clientbasehelp.com/?p=212</guid>
		<description><![CDATA[ClientBase is only as good as the data that is in it. Of course you can plug away and manually input the data and eventually you will have a robust database. But what happens when you come by a mailing list&#8211;maybe from a Bridal Show that you attended? Relax, there is an easy way to [...]


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</ol>]]></description>
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		<title>Working With &#8220;Groups&#8221;</title>
		<link>http://clientbasehelp.com/2009/07/working-with-groups/</link>
		<comments>http://clientbasehelp.com/2009/07/working-with-groups/#comments</comments>
		<pubDate>Sun, 26 Jul 2009 18:10:47 +0000</pubDate>
		<dc:creator>John Frenaye</dc:creator>
				<category><![CDATA[General Tip]]></category>
		<category><![CDATA[Groups]]></category>

		<guid isPermaLink="false">http://www.clientbasehelp.com/?p=207</guid>
		<description><![CDATA[I am not taking about group trips, but groups within ClientBase.  Last week an agent sent me an email asking why a client she knew was part of a particular group was not showing up in a report. The secret is to remember that GROUPS in ClientBase are available in PROFILES, RES CARDS and INVENTORY [...]


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		<title>Date Formulas: A GREAT Shortcut</title>
		<link>http://clientbasehelp.com/2009/07/date-formulas-a-great-shortcut/</link>
		<comments>http://clientbasehelp.com/2009/07/date-formulas-a-great-shortcut/#comments</comments>
		<pubDate>Sat, 04 Jul 2009 01:43:56 +0000</pubDate>
		<dc:creator>John Frenaye</dc:creator>
				<category><![CDATA[General Tip]]></category>

		<guid isPermaLink="false">http://www.clientbasehelp.com/?p=201</guid>
		<description><![CDATA[Many times you want to use a date in the future or in the past to develop a query.  Let&#8217;s say you wanted to see how many inquiries you received during the past 30 days. Rather than figuring out the exact date, use a formula. Instead of dates, you work with numbers separated by commas. [...]


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<li><a href='http://clientbasehelp.com/2008/12/saving-funky-queries/' rel='bookmark' title='Permanent Link: Saving Funky Queries'>Saving Funky Queries</a></li>
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</ol>]]></description>
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		<title>One Of Those &#8220;Duh&#8221; Reminders</title>
		<link>http://clientbasehelp.com/2009/06/one-of-those-duh-reminders/</link>
		<comments>http://clientbasehelp.com/2009/06/one-of-those-duh-reminders/#comments</comments>
		<pubDate>Tue, 30 Jun 2009 01:35:12 +0000</pubDate>
		<dc:creator>John Frenaye</dc:creator>
				<category><![CDATA[General Marketing Tips]]></category>
		<category><![CDATA[Advanced Queries]]></category>
		<category><![CDATA[Marketing]]></category>
		<category><![CDATA[Reservation Card Tips]]></category>
		<category><![CDATA[Saved Queries]]></category>

		<guid isPermaLink="false">http://www.clientbasehelp.com/?p=196</guid>
		<description><![CDATA[If you are like most agencies&#8211;home based, brick and mortar, or Internet based; your business is off due to the economy!  It sucks and there is no two ways around it. But with ClientBase you have one of the most powerful tools at yoru disposal. And as long as you paid your ISP this month, [...]


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</ol>]]></description>
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